Privacy Policy

Last Updated: Jan 2026

Introduction

WedoAI (“WedoAI,” “we,” “our,” or “us”) is a software solutions company specializing in AI-powered chatbots, automation tools, and communication platforms for businesses operating in the Life and Health Insurance sector.

We are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you interact with our websites, funnels, AI chatbots, messaging systems, and software solutions (collectively, the “Services”).

By using our Services, you consent to the practices described in this Privacy Policy.

Information We Collect

1. Personal Information

We may collect personal information that you voluntarily provide, including but not limited to:

Full name

Email address

Phone number (including mobile number for SMS communications)

City, state, and zip code

Insurance-related preferences or inquiries

Any information submitted through forms, chatbots, or conversations

2. Insurance-Related Information

Depending on the funnel or chatbot interaction, we may collect limited, non-medical insurance qualification details such as:

Age range

Coverage interest (Life or Health Insurance)

General eligibility questions

Note: We do not collect or store protected health information (PHI) unless explicitly required and legally permitted.

3. Automatically Collected Information

When you interact with our Services, we may automatically collect:

IP address

Browser type

Device information

Pages visited and interaction data

Date and time of access

4. How We Use Your Information

We use the collected information to:

Provide AI chatbot and automation services

Respond to insurance inquiries and route leads appropriately

Deliver SMS, email, and voice communications

Improve system performance and user experience

Comply with legal, regulatory, and carrier requirements

Prevent fraud, abuse, or unauthorized access

5. SMS & A2P Messaging Compliance

By submitting your phone number through our forms or chatbots, you expressly consent to receive:

SMS messages

Automated or AI-assisted communications

Appointment reminders

Follow-ups related to insurance inquiries

Message frequency may vary.
Message and data rates may apply.

Opt-Out Instructions

You may opt out of SMS communications at any time by replying:

STOP to unsubscribe

HELP for assistance

Opting out will stop all future SMS messages from WedoAI Insurance.

We do not sell, rent, or share phone numbers for third-party marketing purposes.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

6. How We Share Information

We may share your information only with:

Authorized insurance agents or agencies only when you request or consent to be connected.

Technology service providers (e.g., CRM, SMS gateways, AI platforms)

Legal or regulatory authorities when required by law

All third parties are required to maintain confidentiality and data security.

7. Data Security

We implement industry-standard security measures including:

Secure servers

Encrypted data transmission

Restricted access controls

While no system is 100% secure, we take reasonable steps to protect your data from unauthorized access, misuse, or disclosure.

8. Cookies & Tracking Technologies

We may use cookies and similar technologies to:

Improve site functionality

Analyze traffic and performance

Customize user experiences

You may disable cookies through your browser settings; however, some features may not function properly.

9. Third-Party Links

Our Services may contain links to third-party websites or insurance providers. We are not responsible for the privacy practices or content of those external sites.

10. Your Privacy Rights

Depending on your location, you may have the right to:

Request access to your personal data

Request correction or deletion of your information

Withdraw consent for communications

To exercise these rights, contact us using the information below.

11. Children’s Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect information from minors.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Last Updated” date.

13. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

WedoAI
Website: https://wedoai.io
Email: [email protected]o